CIS DRS

SWIFT DEBT COLLECTION FOR CHINESE TOOLS MANUFACTURER IN MOROCCO

Creditor:

Hand tools manufacturer in China
Debtor:

Distributor of valve equipment from Morocco
Case type:

B2B case
Our client, a reputable hand tools manufacturer and supplier located in China, approached us with an inquiry regarding debt collection in Morocco. The debtor is a distributor of a wide range of valve equipment with numerous partners who are also manufactures. Creditor has made a shipment of goods to Morocco and didn’t receive a payment for goods delivered. Our client tried all means to solve the issues directly with the Creditor. But all attempts were ignored. After numerous tries the Creditor decided to hire dispute resolution lawyers to settle the debt collection case.

Our team has received the initial request and analyzed documents without a charge. As we operate on a success fee basis, our clients only pay upon successful recovery. We advised that we may develop a unique strategy of communication with the debtor and try to negotiate concerning the unpaid invoices. Moreover, shipment documents were fine and the shipment was successfully delivered and confirmed by the debtor.

With a swift onboarding process, our dedicated legal team commenced work on the case, providing regular progress reports about the progress.

In the first stage our informational department has conducted deep research and obtained additional contacts of the debtor's company. Additionally, we checked Customs databases and identified the debtor's partners, providing valuable information for further effective negotiations. Moreover we have also found recent unpaid shipments in available databases to strengthen our position in negotiations.

A unique line of negotiation scripts was drafted to handle the case. Our lawyers developed at least 7 different types of official letters of demand to the debtor. A draft of a court petition was also prepared as a part of the negotiations strategy.

Based on the client's previous experience, where the debtor repeatedly failed to fulfill payment promises, we opted for alternative tactics to urge them to settle the debt. We identified the importance of reputation and found our tactics to be appropriate.

Through numerous attempts negotiations with the CFO were finally arranged. He confirmed the existence of the debt and recognised it. The person in charge expressed the company's intention to resolve the matter amicably in the pre-trial stage. We made it clear that further empty promises would lead to legal consequences. The debtor found our arguments concerning the consequences, potential penalties, legal actions, and reputation damage persuasive. Basic conditions on a payment were agreed and our lawyers followed the payment until the Creditor received it on a bank account.

Once the amount was confirmed by the creditor we made this confirmation to the debtor and successfully closed the case in our system. Our client received an invoice on the agreed success fee and we resolved the case finally. The entire process, from the initial request of the Creditor to successfully recovered and confirmed payment from the debtor, was completed within 1.5 months.
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