PORTFOLIO DEBT RECOVERY FOR SOFTWARE DEVELOPMENT COMPANY
The seamless steel tube & pipe enterprises with a network of manufacturing plants
Energy company is one of the largest in the world
Our client is one of the Export Credit Agencies in Europe. The aim is to support local European exporters in their shipments outside the EU through insurance. In case of export contract breach the insurer hires professional teams of debt recovery lawyers to handle cases and negotiations.
Typical debt collection case may look like the following. Creditor has signed an agreement for shipment with foreign importer. They start to do business successfully until the due date for the invoices comes. Traditionally the exporter tries to handle the case by himself. However, having an insurance company send the request to be indemnified and receive necessary funds.
By receiving such a request insurance companies try to settle disputes and to recover the debt amount before the indemnification. One of such cases was about quite big infrastructure project financing in Paraguay. Importer bought special equipment and as per the contract specifics should pay monthly installments. The overall contract value was several million USD.
However, due to some unpredictable conditions and poor project timeline planning the debt occurred. A team of international lawyers from CIS DRS was enrolled to handle the case and negotiations. The task was to recover unpaid invoices and follow up further payments in time. We understood that the mentioned case was a specific case due to many counterparties and factors influenced on payments by the debtor. Moreover, the debtor and the creditor were on two different continents and time zones. So the decision was to coordinate a team of lawyers from Europe and from Latin America. Such an approach finally led to the result.
At the first stage debt collectors have studied all documents related to the case and the debt. Information research was one of the key stages in dispute resolution as the debtor tried to avoid the communication having in mind that the creditor is far away in another country. CIS DRS team has managed to fing all necessary information about the debtor, business profile, commercial activity and financial conditions. Having this information lawyers started to build the strategy of successful debt collection.
On the next stage we have entered into communication with the debtor having analyzed the situation, having all necessary office contacts, website and corporate profiles in social networks. Following the result of such negotiations, our team has prepared an official letter of demand and sent it to the debtor. As a result - communication was established and our team managed to receive written confirmation concerning the debt coverage by the debtor. It was agreed with the client that an effective payment plan should be developed and followed. Lawyers followed up the payments from the debtor and timely informed the creditor about the installments.
Having provided such service, the client asked our team to assist them in chasing other pending invoices until the agreement is completed in full.
To sum it up our lawyers developed individual case strategy taking into account local specifics of the debtor, arranging an international team to handle the case, and delivering timely reports concerning the payment to the client. As a result payments were done successfully.
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Creditor has provided the debtor with the license for data analysis access. Debtor company didn't manage to cover outstanding payments in time. Moreover during the collection process the debtor company was reorganized. Lawyers had to protect the client from other creditors, had to support the creditors claims during the reorganization and follow up the payment schedule. Finally the debt was covered in full.
An international company that provides global services of LED design and controlling of multimedia systems in sports arenas from the one side and the debtor company in another country from the other side. Creditor has signed a shipment export contract with the debtor. Once the invoices were overdue the creditor decided to hire a local debt collection agency (DCA). Local agency uses CISDRS as a reliable subcontractor to handle collections and give global solutions for accounts receivable.
The client has reverted to us with the request to assist with the debt collection of outstanding balances for inspection, verification, testing and certification services in numerous regions, such as EU, MENA and LATAM. Their key customer required debt recovery services for B2B claims in many countries. Our team has drafted debt negotiation scripts in various languages and successfully used them later. Proof of payment confirmation has been also integrated in accordance with the creditors’ requirements: exchange format, form of the request etc. So we managed to combine interests of the creditor (to obtain recoveries) and DCA (to receive a reliable solution for global collections)
Debt Collection in Europe for Creditors from China provides a comprehensive solution for Chinese businesses looking to recover outstanding debts from European clients. Our team of experienced debt collectors utilizes effective methods
Debtor (a local seller) entered into the agreement with the creditor (from China). Creditor is an international chain with many brands. Once shipment has been made the debtor should pay the necessary invoices. However, the debtor made a very slight delay in payment for the delivered products and our team was hired to investigate the opportunity to pay timely. It became a complex project due to the necessity to save the relationships between parties and to arrange timely payments. Our lawyers have developed the collection workflow. It should be also noted that the most important part has been agreed - the reporting standard. Client timely receiving all necessary reports regarding the collection progress. Our lawyers managed to convince the debtor's management to pay overdue invoices as soon as possible in order to continue cooperation with the supplier. As a result our client received USD 312K within three weeks
Due to the poor payment discipline, the recovery of debts in the high-risk regions and countries arose. Therefore, the creditor has engaged us in the debt collection process. So our team of lawyers has been forced within a number of challenges: how to build effective AR portfolio management, information research and timely reporting. Of course the core task was to collect and recover as much as possible and as fast as possible. Effective written communication and in person negotiations gave great results and we managed to overcome expectations of the client in recovery rates. So we currently manage debts once the pending invoice is overdue
Our client handles more than 5 million orders annually. We have advised the client on dispute resolution with its customers. When invoicing issues or issues regarding the contract arose, our team assisted our client in debt restructuring worldwide. Of course, the global character of the debts required to work within local teams or lawyers to assist our client. We believe that this task was successfully completed. Or the creditor received a “one window” approach for collection cases allocation and coordination. All other efforts were managed with lawyers inside our network
Our client is a travel fare aggregator and travel metasearch engine for lodging reservations. Client works with companies in more than 230 countries globally. More than 1,5 million operations are handled daily. So there is a necessity to check, control and recover a portfolio of unpaid invoices to secure cash flows. We have been representing creditor throughout the world. The sole factor in this deal is that we had to conduct communication with the debtors (legal entities) in different languages in 80 countries. Our lawyers have developed the collection workflow. More than 15,000 of claims from the debt portfolio we successfully restructured.
The debtor was located in one of CIS countries. At the very beginning the deal was typical: exporter from pharmaceutical industry agreed with the importer from CIS country a shipment of goods. The deal was insured by our client. However, the importer was not able to pay in time. Debt occured. CIS DRS was enrolled as a recovery subcontractor to handle the dispute. Lawyers effectively managed to collect the debt in a particular case.