Debt collection is a process of obtaining late payments from individuals or businesses. In Scotland debt collection and recovery in B2B is quite an important task since many companies find themselves in a situation where business partners do not pay the invoices for goods or services provided on time. That is why companies have two options in terms of debt collection: to outsource a debt collection agency or to initiate a court proceeding.
Many companies prefer the 1st option for various practical reasons. Nevertheless, one of the few peculiarities that a company which outsource debt collection services needs to remember is that the way that process is carried out needs to be in accordance with fair debt collection practices