We use anonymous or personal data to:
1. General Workflow
(a) investigate for a potential conflict of interests;
(b) deal with a case and/or to invoice the provided services;
(c) maintain contact with our clients regarding the provided services and for marketing communications;
(d) update the client with recovery process situation;
(e) gather statistics data and reporting for analysis;
(f) improve, analyze, develop and administer our Website;
(g) improve browsing experience by personalizing the Website;
(h) enable the use of the services available on the Website;
(i) provide third parties e.g. Google with statistical information about our Website visitors. This information will not identify any specific individual and will not contain any specific information regarding the personal data of the visitors; and
(j) deal with inquiries and complaints made by any person regarding the Website.
2. Dispute Resolution and Legal Services
(a) process claims regarding issues of unpaid invoices or outstanding balances entrusted to us by our clients concerning their customers and/or counterparties and/or partners, and proceed to the recovery of these claims;
(b) communicate and/or negotiate with customers and/or counterparties and/or partners of our clients either orally or by written communication, and support them in understanding of their claims and promote faster recovery of outstanding balances and dispute resolution;
(c) provide our lawyers with access to the data about customers and/or counterparties and/or partners of the client for filling claims to the corresponding authorities, required by our clients.