Debt portfolio management & Debt recovery
We recover your bad debts for the success fee.

What is the tricky thing about the debt collection in Malaysia?

The first thing you have to know about debt collection in Malaysia is that debt recovery should be done in a manner that is fair to the debtors and includes protection of privacy of borrowers during the debt recovery process.

Under the Limitation Act 1953, there is a time limit in which a creditor can take legal action against a debtor. It means companies must initiate legal claims within a certain time frame in order to return their money. After that time frame has passed, a borrower is no longer obliged to repay their debt. The time frame is 6 years from the date of providing the loan, after which companies can no longer take any action.

However, it is not necessary to wait for 6 years in order to return money from your counterparty. You can always apply to the lawyers of the collection agency to avoid a long trial and get back your finances as fast as possible. Nevertheless, the regulations for collections are rather strict.

Collection agencies should follow a big number of rules to act within the terms of local legislation because collection in Malaysia became a nationwide problem. Namely, they are: the promotion of high standards of professionalism in the industry, ensure that debt collectors adopt good debt collection practices and conduct, must not resort to intimidation or violence, should give their borrowers outbound written notice, should issue an authorization card, must ensure that customer information provided to debt collectors is clear and accurate, adhere to relevant information and secrecy provisions. Also, debt collectors agents are not allowed to use abusive language, to humiliate or intimidate debtors.

But where can you find such a company, which provides services of commercial debt recovery?

We are exactly what you are looking for!

CIS DRS (CIS Debt Recovery Solutions) has a worldwide network of partners. It helps in recovering debts every single day. We provide services of amicable debt recovery in Asia and, especially, in Malaysia.

Our team practices amicable collection every single day for many years already, successfully returning millions on bank accounts of our clients. Our agency is working in B2B and focuses on credit management, amicable (pretrial) debt recovery, enforcement debt recovery, recognition, and fulfillment of court rulings.

We are fully aware of the restrictions for collection in Malaysia, and we are always ready to support you with the full services of debt collection. We not only send letters and make daily calls. Our company is aiming at a specific approach to each particular case.

We fully investigate the debtor, prepare credit reports, communicate with your counteragent using all possible means, making site visits, providing permanent reports on the results of our work, creating a specific unique workspace for our clients if necessary, and are always available for you at any time, convenient for you!

You may be sure that our main goal is to return your finances as fast as possible, saving your time, money, reputation, and your further relationships with the debtors. With us, you can literally relax and forget about the debt until you get a notification from your bank account about the remittance of funds on your account from your counteragent.

We are always glad to answer all your questions if you have any of them, so feel free to contact us. Please submit your claim through the form below.
Serving Clients in MALAYSIA for more than two decades
Debt Collection
  • analysis of trade documents in default
  • credit check of the debtor's company
  • strategy for peaceful settlement
  • drafting official demand letters
  • phone negotiations with debtor
  • personal negotiations with debtor
  • drafting restructuring plan
  • control of installment payment
Debt Management
  • portfolio analysis
  • control of payment terms
  • timely reminders
  • soft communication with clients
  • advisory regarding billing cycles
  • reminders via emails
  • receivables control
  • legal review of trade documents
  • translation of the documents
  • drafting a Power of Attorney
  • making a strategy of litigation
  • drafting and filing law-suit
  • application for assets seizure
  • participation in court hearings
  • obtaining judgment for client
  • legal review of arbitration clause
  • translation of necessary documents
  • drafting a Power of Attorney
  • making a strategy for arbitration
  • drafting and filing law-suit with IAC
  • application for assets seizure
  • participation in arbitration hearings
  • obtaining arbitral award for client
  • analysis of judgment or arbitral award
  • making a strategy of enforcement
  • drafting application for enforcement to local court
  • participation in court's hearings
  • obtaining writ of enforcement
  • filing the writ to Bailiff's Service
  • control of execution work
  • filing creditors claims
  • representing clients in creditors committee meetings
  • bankruptcy process monitoring
  • liquidators communication
  • regular reporting to client
  • assets recovery


No Recovery-No Fee.
  • Verifying Debtor's Address
  • Checking Debtors' Status in Database
  • Brief Report to Client
  • Case Strategy Design
  • Confirmation Receipt
  • Claims Automation System
  • Case Processing Starts Immediately
Our lawyers do their best to collect your credits
  1. Get Proposal
  2. Forward for Client's Approval
  3. Collect Payment to Client
  4. CLOSE the File
Whether Debtor Responds Positively (if yes)
  1. Send In-house Demand Notice
  2. Whether Disputes (if yes)
  3. Get Proposal from Debtor
  4. Forward for Client's Approval
  5. Collect Payment to Client (if approved)
  6. Suggest Court Case If Worth (if no)
  7. CLOSE
Whether Responds Negatively (if no)
  1. Convince for Amicable Settlement
  2. Get Proposal
  3. Forward for Client's Approval
  4. Collect Payment to Client (if approved)
  5. CLOSE
Whether Disputes (if no)
You always receive reports regarding our efforts in time

  1. Current Status of Each Case
  2. Collection Efforts Our Lawyers Have Already Done
  3. What Should Be Done Further
  4. Expected Outcome Or Suggestion

Just fill in the form and we will revert to you ASAP

TEL: +86-532-82-02-2526

1805 Parkson International Business Center, 44-60
Zhongshan Road, 266001, Qingdao Shandong, CHINA

We work Monday to Friday, 9 AM - 6 PM (GMT-7)