The general overview of B2B debt collection in Malaysia
Over the last 10 years, many B2B companies have been struggling with late payments in Malaysia. As practice shows, the payment culture in Malaysia is quite high, however, more and more companies who work mainly in the B2B sphere can make ends meet due to the high volume of late payment or no payment at all from their business partners. That is why the majority of companies prefer to get help from the B2B collection agency to help with the late payments.
In general, there are 2 ways on how to recover money owed in Malaysia. The first is judicial recovery. Of course, the 1st solution many businesses think of is to file a claim with the court. As a rule, this process could cost a lot of money and take some time. The second option is to outsource the B2B debt collection agency, which would be able to negotiate with the partners and settle the issue amicably.
It should be noted that in Malaysian law there are several peculiarities in the field of corporate debt collection services. In accordance with the Limitation Act of 1993, there is a time frame for the legal action to be taken against the debtor. After that time passes (6 years) the creditor is no longer able to enact any action for commercial debt recovery.
In terms of rules of conduct for commercial debt agencies, there are also several limitations. For example, it is absolutely forbidden to contact the debtor more than 3 times. It means that business collection agencies cannot contact debtors more than 3 times a week. In addition, there is also a limitation on the professional behavior for commercial collection agencies, which are followed by our experts in CIS DRS.
Petronas Towers, Kuala Lumpur, Malaysia
What are the main advantages of the debt collection agency in the B2B field in Malaysia?
There are several advantages of commercial collection agencies for B2B companies in Malaysia. Firstly, it is extremely efficient. Instead of collecting the payments on their own, the companies are able to get help from professionals who understand all the local peculiarities, are able to negotiate with the debtors in local languages, and provide you with the best solutions. Secondly, it is time-saving. As practice shows, many companies which enlist corporate debt collection services are able to concentrate on their daily tasks and still get their money back from their partners.
What can CIS DRS do for you in the field of the B2B debt collection process?
Our experienced lawyers in CIS DRS have developed a specific course of action for commercial debt recovery, which can be easily modified for each client and country. Our plan includes the following steps. Our research teams search for financial reports on the debtors, additional contact information, etc. After we gather all the information the next step is the draft of an action plan for the debtor. We issue the letter of demand informing the debtor of the outstanding bill. Our lawyers contact the debtor to negotiate the repayment plans and terms. In case an amicable settlement does not help, we recommend our clients pursue court action against the debtor.
The best result for your B2B company is by CIS DRS
We in CIS DRS understand how important business debt recovery is in Malaysia. With our more than 10 years of experience and established partnerships worldwide it is more than possible to help your business to ensure that the late bills of your debtors are paid to you. We listen to our clients and make sure that their money is returned safely. For more information, please, find our phone number or email address below and contact us via the form below!
AT A GLANCE
Serving Clients in MALAYSIA for more than two decades
analysis of trade documents in default
credit check of the debtor's company
strategy for peaceful settlement
drafting official demand letters
phone negotiations with debtor
personal negotiations with debtor
drafting restructuring plan
control of installment payment
portfolio analysis
control of payment terms
timely reminders
soft communication with clients
advisory regarding billing cycles
reminders via emails
receivables control
legal review of trade documents
translation of the documents
drafting a Power of Attorney
making a strategy of litigation
drafting and filing law-suit
application for assets seizure
participation in court hearings
obtaining judgment for client
legal review of arbitration clause
translation of necessary documents
drafting a Power of Attorney
making a strategy for arbitration
drafting and filing law-suit with IAC
application for assets seizure
participation in arbitration hearings
obtaining arbitral award for client
analysis of judgment or arbitral award
making a strategy of enforcement
drafting application for enforcement to local court
participation in court's hearings
obtaining writ of enforcement
filing the writ to Bailiff's Service
control of execution work
filing creditors claims
representing clients in creditors committee meetings
bankruptcy process monitoring
liquidators communication
regular reporting to client
assets recovery
DEBT COLLECTION SERVICES IN MALAYSIA
No Recovery-No Fee.
3.1
3
Our lawyers do their best to collect your credits
COLLECTION EFFORTS
2
Verifying Debtor's Address
Checking Debtors' Status in Database
Brief Report to Client
Case Strategy Design
CLAIM PROCESSING
1
Confirmation Receipt
Claims Automation System
Case Processing Starts Immediately
NEW CLAIM
Get Proposal
Forward for Client's Approval
Collect Payment to Client
CLOSE the File
Whether Debtor Responds Positively (if yes)
3.2
Send In-house Demand Notice
Whether Disputes (if yes)
Get Proposal from Debtor
Forward for Client's Approval
Collect Payment to Client (if approved)
Suggest Court Case If Worth (if no)
CLOSE
Whether Responds Negatively (if no)
3.3
Convince for Amicable Settlement
Get Proposal
Forward for Client's Approval
Collect Payment to Client (if approved)
CLOSE
Whether Disputes (if no)
4
You always receive reports regarding our efforts in time
Current Status of Each Case
Collection Efforts Our Lawyers Have Already Done
What Should Be Done Further
Expected Outcome Or Suggestion
REPORTING
NEED TO COLLECT YOUR DEBT? WE CAN HELP YOU!
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