Collecting payments is an integral part of many businesses around the world. Debt collection has become an integral part of their operations for many companies in Indonesia. CIS DRS monitors any changes in legislation and business practices in the area of debt collection and collection in Indonesia
debt collection agency in Turkey
Bali, Indonesia
CIS DRS is an international external debt collection agency that provides third party debt collection services. CIS DRS also covers all 34 provinces in Indonesia. The network of global partners includes several offices around the world, which greatly helps our debt collection results in the Southeast Asian region as well.

Indonesia has a mixed legal system, combining Civil Law with religious principles and local customs. As of today, Indonesia does not have a law or regulation governing collection costs in particular or debt collection activities in general. The statute of limitations in Indonesia is 30 years. However, some provisions provide for a more specific statute of limitations for filing a claim (for example, claims for invalid checks - 6 months, and claims for shipments by sea - 1 year).
The Indonesian Civil Code regulates interest on late payment that must be paid by a defaulting party at the request of the creditor in court. Two kinds of interest can be applied. The usual interest rate may be agreed by the parties through a contract or bill and applied in the event of a delay in payment or in the event of a breach of other obligations. However, in the absence of a contractual agreement, the law sets a legal interest rate of 6% per annum (as of 2021).

Litigation in Indonesia is usually time-consuming and costly as the appeal process allows debtors to postpone the case even further. The Law on Judicial Power requires the courts to be independent, but in practice, they continue to face a high dose of corruption and the system as a whole suffers from a lack of reliability. Therefore, outsourcing debt collection is the best option. In fact, negotiations with the debtor should always be the first step because it is a requirement to seek a peace agreement before filing a claim.

How Does CIS DRS Provide Outsourcing Debt Collection Services in Indonesia?

Sometimes the sad reality is that returning your money requires taking a hard and strong line with debtors. CIS DRS as 3rd party debt collector provides all types of debt collection services in Indonesia: complete information research, including local and international databases, phone numbers, etc.; a full range of negotiations, including letters, emails, phone and conference calls, face-to-face meetings, outbound site visits, private detectives, etc.; drafting of all necessary legal documents, petitions, claims, lawsuits; further support of the case until payment.

Almost 95% of the cases that we managed are recovered without court proceedings. However, if it happens when the debt remains unpaid, we may recommend litigation with a full range of options. Our collectors will also help you with the selection of the best legal support for each specific case. CIS Debt Recovery Solutions has partners in many countries globally.

CIS DRS Collection Advantages in Indonesia

By contacting our debt collection agency, you will benefit from our many years of practice in the field of debt collection and our network of lawyers in many countries around the world.

Moreover, there is no need to worry about privacy, which is especially important these days. All your personal information and trade secrets will be kept safe as our program complies with the General European Data Protection Regulation (GDPR).

Our prices are based on excellent client service and the No Win No Fee principle. We work for results in amicable debt collection and have fixed prices for standard litigation.

Therefore, if your company has an outstanding financial debt in Indonesia and you look for advice, you can hire our team. Do not hesitate to contact our outside collection agency CIS Debt Recovery Solutions. Please fill out the form to submit your debt collection request.
Serving Clients in INDONESIA for more than two decades
Debt Collection
  • analysis of trade documents in default
  • credit check of the debtor's company
  • strategy for peaceful settlement
  • drafting official demand letters
  • phone negotiations with debtor
  • personal negotiations with debtor
  • drafting restructuring plan
  • control of installment payment
Debt Management
  • portfolio analysis
  • control of payment terms
  • timely reminders
  • soft communication with clients
  • advisory regarding billing cycles
  • reminders via emails
  • receivables control
  • legal review of trade documents
  • translation of the documents
  • drafting a Power of Attorney
  • making a strategy of litigation
  • drafting and filing law-suit
  • application for assets seizure
  • participation in court hearings
  • obtaining judgment for client
  • legal review of arbitration clause
  • translation of necessary documents
  • drafting a Power of Attorney
  • making a strategy for arbitration
  • drafting and filing law-suit with IAC
  • application for assets seizure
  • participation in arbitration hearings
  • obtaining arbitral award for client
  • analysis of judgment or arbitral award
  • making a strategy of enforcement
  • drafting application for enforcement to local court
  • participation in court's hearings
  • obtaining writ of enforcement
  • filing the writ to Bailiff's Service
  • control of execution work
  • filing creditors claims
  • representing clients in creditors committee meetings
  • bankruptcy process monitoring
  • liquidators communication
  • regular reporting to client
  • assets recovery


No Recovery-No Fee.
Paying invoices in Asia requires a lot of time and effort. The unscrupulous counterparties often argue that the reason for the delay in payments is precisely the issues of the bank. Of course, this is convenient for debtors. But at the same time an honest supplier is deprived of the opportunity to influence such a counterparty and speed up the payment procedure without professional legal assistance.

As a debt collection agency CIS DRS manages debt portfolios of clients from various commercial spheres through all Asia. The international B2B debt collection takes a lot of time and needs a lot of constant efforts and urgent action on the ground. Except for our professional team, we have a spread network of local lawyers and on-site agents, who are ready to start work immediately to protect your rights.
  • Verifying Debtor's Address
  • Checking Debtors' Status in Database
  • Brief Report to Client
  • Case Strategy Design
  • Confirmation Receipt
  • Claims Automation System
  • Case Processing Starts Immediately
Our lawyers do their best to collect your credits
  1. Get Proposal
  2. Forward for Client's Approval
  3. Collect Payment to Client
  4. CLOSE the File
Whether Debtor Responds Positively (if yes)
  1. Send In-house Demand Notice
  2. Whether Disputes (if yes)
  3. Get Proposal from Debtor
  4. Forward for Client's Approval
  5. Collect Payment to Client (if approved)
  6. Suggest Court Case If Worth (if no)
  7. CLOSE
Whether Responds Negatively (if no)
  1. Convince for Amicable Settlement
  2. Get Proposal
  3. Forward for Client's Approval
  4. Collect Payment to Client (if approved)
  5. CLOSE
Whether Disputes (if no)
You always receive reports regarding our efforts in time

  1. Current Status of Each Case
  2. Collection Efforts Our Lawyers Have Already Done
  3. What Should Be Done Further
  4. Expected Outcome Or Suggestion

Just fill in the form and we will revert to you ASAP

TEL: +86-532-82-02-2526

1805 Parkson International Business Center, 44-60
Zhongshan Road, 266001, Qingdao Shandong, CHINA

We work Monday to Friday, 9 AM - 6 PM (GMT-7)
Made on