Unfortunately, in our modern world (and especially considering the modern pandemic situation) there are a lot of cases when in B2B commercial relations it is pretty hard to return your money. Hence, this problem is hard to be resolved, but not impossible. A debt collection agency is key in such situations when you need to provide recovery of your money

General overview of debt collection in Ghana

In many countries worldwide, dealing with the collection of payments can be considered a complicated task. For many B2B companies, it is extremely difficult to handle this problem on its own. A recent study has shown that in many parts of Africa businesses struggle with debt collection and recovery due to various reasons. In particular, commercial companies of Ghana tend to deal with this problem more than others.

CIS DRS reserach team has monitored how companies in Ghana tend to deal with debt collection. As a result, many companies instead of collecting late payments on their own outsource debt collection to agencies. Of course, there are still entities, which prefer to settle the issue in local courts, which in practice is less efficient. That is why many large, middle-sized and small companies tend to outsource debt collection agencies to ensure the safe return of their funds while focusing on more important tasks.

CIS DRS steps of the debt collection for B2B in Ghana

Debt collection in Ghana has its particular complications. Nevertheless, our well-established approach in handling debt cases helps us to understand all the specifics of the situation to achieve the best result. CIS DRS has developed a particular set of steps which we apply for debt collection in Ghana.

Our investigation department monitors any legal changes in the region where the company of a debtor is registered. We also check the insolvency status of the company and draft our strategy. Having gathered the necessary information, we send a letter of demand informing the company of outstanding payments. Lawyers from the negotiation teams use various techniques and approaches to settle for the best deal. In case it is impossible to come to terms with the debtor, we draft a proposal with a court recovery of the debt.

What are the main advantages of debt collection agencies in Ghana?

It is extremely important for companies to carry out each task within the deadline to achieve the best result in B2B. Unfortunately, when it comes to partners and payments it could become troublesome to monitor all payments and most importantly to recover late payments. That is why outsourcing a debt collection agency is the best solution in such a situation.

This kind of solution has several advantages. Firstly, it is time-saving as many businesses worldwide and in Ghana especially have to perform numerous tasks. In order to concentrate on them, it is easier to leave debt collection to professionals. Secondly, it is more efficient as there would be no need to hire additional employees for the performance of such tasks. And last but not least it helps companies to stay afloat as late payments will be returned.

CIS DRS understand all the complications and importance of debt collection in Ghana. Our lawyers are up-to-date with any changes in legislation as well as in business practices. English is an official language, however, many people speak different languages in Ghana and our lawyers are able to conduct negotiations and communicate with the debtors in any language convenient to them. With our years of experience, we manage to provide excellent client service to our clients and protect their reputations while collecting the payments. For more information, please do not hesitate to contact us by filing the form below.
Serving Clients in GHANA for more than two decades
Debt Collection
  • analysis of trade documents in default
  • credit check of the debtor's company
  • strategy for peaceful settlement
  • drafting official demand letters
  • phone negotiations with debtor
  • personal negotiations with debtor
  • drafting restructuring plan
  • control of installment payment
Debt Management
  • portfolio analysis
  • control of payment terms
  • timely reminders
  • soft communication with clients
  • advisory regarding billing cycles
  • reminders via emails
  • receivables control
  • legal review of trade documents
  • translation of the documents
  • drafting a Power of Attorney
  • making a strategy of litigation
  • drafting and filing law-suit
  • application for assets seizure
  • participation in court hearings
  • obtaining judgment for client
  • legal review of arbitration clause
  • translation of necessary documents
  • drafting a Power of Attorney
  • making a strategy for arbitration
  • drafting and filing law-suit with IAC
  • application for assets seizure
  • participation in arbitration hearings
  • obtaining arbitral award for client
  • analysis of judgment or arbitral award
  • making a strategy of enforcement
  • drafting application for enforcement to local court
  • participation in court's hearings
  • obtaining writ of enforcement
  • filing the writ to Bailiff's Service
  • control of execution work
  • filing creditors claims
  • representing clients in creditors committee meetings
  • bankruptcy process monitoring
  • liquidators communication
  • regular reporting to client
  • assets recovery


No Recovery-No Fee.
  • Verifying Debtor's Address
  • Checking Debtors' Status in Database
  • Brief Report to Client
  • Case Strategy Design
  • Confirmation Receipt
  • Claims Automation System
  • Case Processing Starts Immediately
Our lawyers do their best to collect your credits
  1. Get Proposal
  2. Forward for Client's Approval
  3. Collect Payment to Client
  4. CLOSE the File
Whether Debtor Responds Positively (if yes)
  1. Send In-house Demand Notice
  2. Whether Disputes (if yes)
  3. Get Proposal from Debtor
  4. Forward for Client's Approval
  5. Collect Payment to Client (if approved)
  6. Suggest Court Case If Worth (if no)
  7. CLOSE
Whether Responds Negatively (if no)
  1. Convince for Amicable Settlement
  2. Get Proposal
  3. Forward for Client's Approval
  4. Collect Payment to Client (if approved)
  5. CLOSE
Whether Disputes (if no)
You always receive reports regarding our efforts in time

  1. Current Status of Each Case
  2. Collection Efforts Our Lawyers Have Already Done
  3. What Should Be Done Further
  4. Expected Outcome Or Suggestion

Just fill in the form and we will revert to you ASAP

TEL: +61-893-06-1777

PO Box 576, 6946 Wanneroo Western

We work Monday to Friday, 9 AM - 6 PM (GMT-7)